USE CASES / 📦 E-commerce stores

Support that scales
with your sales.

Your AI worker answers order, return, and product questions from your catalogue and policies — every hour of every day — without adding a support team.

3 AM still answering
90% of tickets fully handled
12 h reclaimed every week

A REAL JOB, STEP BY STEP

From message to done — without you in the middle.

03:12 Email Customer — order #4471
“Where is my order?”

Pulls shipping status from your carrier feed and replies with the live tracking link.

Status sent — ticket closed +6 min
09:30 Web form Customer — return
“Wrong size — can I return these?”

Checks your return policy window, issues the label, and logs the exchange preference.

Return label issued — exchange noted +12 min
13:45 WhatsApp Prospect — pre-sale
“Does this jacket run small?”

Answers from your size guide and review notes; suggests the size up with confidence.

Pre-sale answered — cart recovered +8 min
08:00 Web form Daily routine
Support digest due

Summarizes ticket volume, refund exposure, and the three questions trending up.

Support digest in your inbox +20 min

WHERE YOUR TIME GOES

Hours back, every single week.

YOUR EWA LINEUP

The Elite Workflow Agents behind it.

💬
The Communicator

Answers order, shipping, and product questions from your own catalogue and policies.

📄
The Resolver

Processes returns and exchanges exactly by your policy — labels, windows, exceptions.

🔍
The Researcher

Knows every SKU, size guide, and policy paragraph — and quotes them correctly.

⏰
The Watcher

Flags refund spikes and trending complaints before they become a bad week.

BEFORE / AFTER

What changes on day one.

Instead of… Operio does it
✕ "Where is my order?"
✓ Pulls shipping status and replies instantly
✕ "Can I return this item?"
✓ Explains your return policy and starts the process
✕ Product question before a purchase
✓ Answers from your catalogue and spec sheets

THE RIGHT PLAN

Pro

Stores run on Pro — support volume is exactly what Elite Workflow Agents absorb best.

See plans & pricing Tell us about your business

MORE USE CASES

Not your business? Pick yours.

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